Payments & Fees

You agree to pay via Credit/Debit Card, PayPal, or Cash for local transportation services and the Washington, DC metropolitan area. Payment will be charged at the time of service unless the customer chooses to pay in advance or the reservation is for a special event.

A late night charge of $50 for the driver will be added to reservation for airport transportation services that go beyond 12:00 Midnight to 3:00am. There is a 1.5 hour grace period for wait time after plane arrives to the airport. A charge of $25 is applied after 1.5 hours and another $25 each hour thereafter for additional wait time. If your flight arrives more than 2 hours later than scheduled, we can dispatch to a partner company (customer must pay any difference in cost) or we reserve the right to cancel the reservation. We understand there are airport delays such as going through customs, but these delays impact the quality of life of drivers and reduce their income (miss other scheduled jobs).

Ellis-Lopez Travel Terms of Service

Deposits

Sometimes, a deposit is required to hold a reservation for local transportation. You must cancel within 48 hours of scheduled pickup to avoid a cancellation charge of 1/2 of the full cost of the reservation.

Loyalty Program

A 10% discount applies when qualifying travel is booked through Ellis-Lopez Travel in connection with airport transportation to Baltimore-Washington, Reagan National, or Washington-Dulles International Airport. The 10% discount will applied to your next airport transfer reservation.


Qualifying travel is defined as hotel (or hotel + flight), car rental, cruise, all-inclusive resort, vacation package, tour, or entertainment. All travel must be booked online on the Ellis-Lopez Travel Loyalty page or by a travel agent at Ellis-Lopez Travel to qualify.


Only one discount or Promo Code can be applied to each airport reservation.

Can't find what you're looking for? Call our friendly staff at 202-695-8472.

CONTACT INFORMATION

Phone: 202-695-8472

Email: [email protected]

Maryland Public Service Commission Carrier Number: 6273

Florida Seller of Travel License # TI72970

Business Hours

Mon - Sun | 3:00 am - 8:00 pm

Live Receptionist, Available 24/7

Affiliate Relationship with Online Travel Industry Partners

We earn commissions on qualifying purchases through affiliate relationships with online travel industry partners.

Primary Service Areas: Bethesda, Boyds, Chevy Chase, Clarksburg, Damascus, Darnestown, Frederick, Gaithersburg, Germantown, Poolesville, Potomac, Mt. Airy, Rockville, Urbana and Washington, D.C. Baltimore-Washington, Reagan National & Washington-Dulles Airports.

We do not sell customer data. You can prevent some companies from misusing your data. You have the option to choose "Do Not Sell Personal Information" to limit access to your personal information by third party websites. Some external links originating from our website are owned and managed by our affiliate partners. We receive commission on qualifying purchases from our travel industry partners.