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Ellis-Lopez Travel Partners Benefit LLC

Our Commitment to Data Protection: Privacy Policy Overview

Effective date October 15, 2023, Ellis-Lopez Travel Partners Benefit LLC (Doing business as "Ellis-Lopez Travel," "Ellis-Lopez Travel Partners," or referred to as "We" within this privacy policy.


We are committed to respecting the privacy rights and concerns of all users of our websites (ellislopeztravel.com) and social media accounts (Facebook, Instagram, YouTube, and Pinterest) and associated Services. "Services" are defined as our Limo scheduling software/Mobile Applications, affiliate links (owned by Travel payouts, Commission Junction, Amazon Associates), Wix.com, GoDaddy.com, JotForm Inc., Stripe payment processing, and our Host Travel Agency (The Ticket Counter, LLC, Booking.com Affiliate Program, and Vax Vacation Access). As such, we have established and implemented this Privacy Policy to inform visitors and users of our websites how we use and protect the information we collect. This Privacy Policy is effective as of the date set forth above and is only applicable to the websites named above.

Ellis-Lopez Travel Privacy Policy

Types of Identifying Personal Information We Collect:

We may ask for personal information to secure your professional services through third-party applications and travel industry suppliers. Personal information is information that can be used to identify and contact you. You do not need to submit personal information directly to us unless you are scheduling a ride through the Limo scheduling software/Mobile Applications or we are booking travel for you directly with the travel industry supplier.


When you create an account or disclose personal information to us for some services, the information is kept on third-party servers. We do not routinely store personal information on our servers unless we are helping a customer or reviewing records for errors/and omissions. When working with customer information, our computers and websites have active internet cybersecurity/malware protection. To assist you with your account (s) and/or complete reservations, we may ask customers for the following personal information:

First and last name;

E-mail address;

Phone number;

Mailing address;

Account name and password;

Location information;

Types of Non-identifying Information We Collect:

We may also collect general information resulting from your use of the Services, including your preferences and other tendencies. This may include anonymous "traffic data" or tracking information provided by the website's host or similar provider of such information (i.e., Analytics) that does not personally identify you but may be helpful for marketing purposes or for improving the services we offer. Analytics is the process of collecting, analyzing, and reporting aggregate data. This information may include which pages visitors visit, how long visitors may stay on a particular page, and where visitors are located. It may also provide information about what browser, network, or device is used to visit our Site. At any time, you always have the option to opt out of the use of cookies on our websites. The best way to request any modification of the information collected is to contact us directly.

How We Use Your Personal Information

Your personal information will allow us to communicate with you and provide the service to you, depending on the aspects of the service you utilize. We primarily use the personal information you provide and any general information we receive from you to provide the following:

Create and manage your account;

Process your orders;

For billing purposes;

To personalize your customer experience;

Provide customer service, whether it's responding to a request or following up on an order;

Improve our services and the interactions you have with our service;

Market products and services that may be of interest to you (we may add you to our e-mail list and newsletter with the option to opt out at any time);

Comply with and enforce applicable legal requirements, relevant industry standards, and our policies.

If you have any questions about our privacy practices or this Privacy Policy, please contact us by e-mail at [email protected], by phone at (202) 695-8472, or by mail to the following address: 13017 Wisteria Drive #301, Germantown, MD 20874.

CONTACT INFORMATION

Phone: 202-695-8472

Email: [email protected]

Maryland Public Service Commission Carrier Number: 6273

Florida Seller of Travel License # TI72970

Business Hours

Mon - Sun | 3:00 am - 8:00 pm

Live Receptionist, Available 24/7

Affiliate Relationship with Online Travel Industry Partners

We earn commissions on qualifying purchases through our affiliate relationship with online travel industry partners.

Primary Service Areas: Bethesda, Boyds, Chevy Chase, Clarksburg, Damascus, Darnestown, Frederick, Gaithersburg, Germantown, Poolesville, Potomac, Mt. Airy, Rockville, Urbana and Washington, D.C. Baltimore-Washington, Reagan National & Washington-Dulles Airports.

We do not sell customer data. You can prevent some companies from misusing your data. You have the option to choose "Do Not Sell Personal Information" to limit access to your personal information by third party websites. Some external links originating from our website are owned and managed by our affiliate partners. We receive commission on qualifying purchases from our travel industry partners.